Return/Cancellation Policy
Order Cancellation:
Only orders of unstitched items can be cancelled, and the cancellation request must be made before shipment.
Please note that a Razorpay platform fee of 2% will be deducted from the refund amount for all order cancellations initiated by the customer.
After Shipment Initiation:
If a cancellation request is made after the shipping process has been initiated, shipping charges, Razorpay platform fee (2%), and return shipping charges (as applicable) will be deducted from the refund amount.
Order Cancellation by Pranati Styles:
Pranati Styles reserves the right to cancel any order for reasons including (but not limited to): Non availability or delay in procuring the product Mistakes in product pricing information any unforeseen circumstances. In such cases, we will notify you of the cancellation and ensure that FULL payment made will be refunded promptly.